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| Job Location | Belfast |
| Education | Not Mentioned |
| Salary | 23,194 per annum, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Admin OfficerAn exciting opportunity has arisen for an experienced Admin Officer to join a leading organisation based in Belfast.This is a full-time, Fixed Term Contract Position initially until November 2023 but has the opportunity of being extended or being made Permanent thereafter.Working hours: Monday to Friday (35 hours per week)With a salary of £23,194 per annumJob Purpose:As Admin Officer, you will be responsible for maintaining accurate records for pension scheme members, employers and other third parties.Essential Criteria: Five GCSEs at grade C or above to include English Language and Mathematics (or equivalents). Proficient in Data Entry and the use of Microsoft Office products including Word, Excel, and Outlook. Excellent numeracy and analytical skills. Excellent communication skills both written and verbalwith the ability to communicate with stakeholders at all levels. Ability to work on your own initiative as well as part of a team, with the ability to manage and prioritise a busy workload.Desirable Criteria: Level 3 qualifications such as two A levels (grade D or above), NVQ level 3. At least six months administration experience working in an office environment or in a service delivery/customer facing type role.Main Duties and Responsibilities: Provide a high level of service to pension scheme members and employers. Act as the first point of contact for enquiries from members, employers and other third parties in person, by telephone, letter, e-mail and the member online portal. Assist with administration of the Schemes ill-health retirement process. Accurately calculate routine payments in line with Regulations. This will include processing refunds of pension contributions and validating medical appointment travel claims. Promptly check and validate hard copy and electronic information received from members and employers. Peer check the work of other staff within the team. Provide new members with their membership options on joining the scheme in line with Scheme regulations. Accurately update pension member records. Assist with the validation of employer returns - this will involve verifying information received from employers, and querying and resolving anomalies arising from the reconciliation process. To participate in internal project teams and contribute to the implementation of new systems and methods of service delivery. To continuously review member queries and identify and feedback areas for improvements in member communication. Undertake reception and general office duties, including photocopying and document scanning.