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Service Charge Specialist

Job LocationBeeston, Nottingham
EducationNot Mentioned
Salary£29,425 - £30,973 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

Role: Service Charge Specialist based in Beeston, Nottingham, NG9 1LA Salary: £29,425 - £30,973This role is eligible for our smarter working policyAs a Service Charge Specialist based within our busy service team will see you being responsible for supporting the calculating, collecting and allocating service charges in leasehold and rented properties. This includes preparing the data through varioussystems which enables the accurate calculation of charges, whilst ensuring compliance with relevant regulations. You will play a key role in coordinating with the wider service charge team and on occasion with other departments. You will ensure our servicecharge data is accurate for our customers correctly identifying and resolving any issues. This role will also see you supporting the wider service charges and rent functions by being the central hub for processes for other business areas.Main accountabilities:

  • To act as Systems Administrator and infrastructure specialist for Service Charge activity
  • Central co-ordination of service charge cycles and related activity
  • Develop and administer reporting information
  • Analysis of data and activity to suggest and deliver Service Improvements
Skills:
  • Experience of system administration
  • Comprehensive understanding of service charges and systems
  • Excellent communication skills
  • High level of attention to detail
  • Excellent analytical skills with the ability to prepare and use data to draw conclusions
  • Ability to identify and deliver service improvement
  • Ability to map and document processes and user-friendly information, content and material
  • Ability to explain complex or technical information to a variety of audiences
  • Comprehensive understanding of service charges and systems
  • Excellent communication skills.
  • Excellent IT skills with a focus on Excel, Housing, Finance and Service Charge systems and the infrastructure that support these
In our Beeston Office we offer free on-site parking £29,425 - £30,973

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