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Job Location | Beeston, Nottingham |
Education | Not Mentioned |
Salary | £30,000 - £32,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Customer Service Team Leader | Beeston, Nottingham | £30,000-£32,000 + Car AllowanceFor over 100 years, our client have fulfilled their customer requests, right from their facility in Nottingham. A great working environment with a supportive team, this is an exciting opportunity for a Customer Team Leader. You will be responsible for developing and delivering the service levels. You will lead the team to consistently exceed customer expectations, stimulate customer retention and generating additional opportunities. Customer Service Team LeaderBeeston, Nottingham£30,000-£32,000 + Car Allowance Experienced in a Team Leader role, you will provide an excellent service to customers by understanding their requirements and identifying solutions. Finer details of the role: - Monitoring KPIs and leading a team- Monitoring performance and evaluating customer feedback- Corresponding with customers, ensuring projects are communicated and documented- Prepare facilities for customer visits- Planning rotas and updating sickness and leave - Visitingexisting and potential new customers as required You will have experience within a Manufacturing, Purchasing or Planning environment being able to understand a manufacturing environment. You will be able to lead teams, whilst maintaining excellent customer service at all times.Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.