Business Analyst

Job Description

Business AnalystNottingham£42,846About UsMetropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers acrossLondon, the East Midlands, Southern and the East of England.This roleWe are recruiting a full-time permanent Business Analyst to sit within the Corporate Services Directorate in the Strategy, Projects and Performance team. This role will be focused on supporting delivery of projects across the corporate plan. It will workwith a wide range of stakeholders from front line colleagues in our Property services and Customer Services teams to senior leaders.The business analyst role is pivotal in capturing requirements, business processes, data flows and understanding current ways of working.You will need to ensure change management is appropriate for how people work while applying challenge and identifyingbusiness improvements. You will also contribute to a broader community of Business Analysts to promote best practices across MTVH.This role will act as a lead for smaller changes, understanding requirements, identifying solutions and leading the implementation of new ways of working.This is an exciting time to be joining the Strategy, Projects and Performance team as we move into the second year of our corporate plan. Our focus is on getting our customer experience right and supporting front line colleagues to do this.What youll need to succeedExpert knowledge and understanding of business analysis tools and techniques and an ability to clearly document business requirements and processes. You will need to be able to analyse data and requirements to provide insight and recommendations to feedinto change projects. You will need to have excellent communication skills and the ability to foster good working relationships. This role works cross functionally, you will need to either have direct or relatable business experience and an affinity to thework of social housing.What youll get in returnYou’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:

• 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
• Healthcare cashplan
• Matched contribution pension scheme (up to 9%)
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes and season ticket loans
• Life assurance scheme
• Paid volunteer days
• Plus lots of voluntary benefits including cash back and discounts from high street names

Our promiseAll employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realisetheir aspirations.Please note :- we do not currently offer visa sponsorship.What’s in it for youOur benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional ‘Beliefs day’ once a year to have an extra a day off
• Enhanced pension with matched contributions of up to 9%
• Life assurance cover 3 x your salary
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit – interest free loan to help with rental deposits
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring programme and apprenticeships
• We are committed to the wellbeing of our colleagues and support this as an organisation

About usLearn more about our benefits and organisation by viewing our attached documentOur promiseHere at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and developall of our diverse employees and the communities that we serve.We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of theirown and other’s wellbeing.Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.