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Sales Support Administrator

GEM Scientific
Job LocationBatley
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time or part-time

Job Description

Gem Scientific - part of the SLS group, a leading distributor of laboratory equipment, consumables, and niche test kits, is currently seeking a highly motivated and experienced Sales Support Administrator to join our team in Batley, West Yorkshire. You will join us on a full-time Mon-Fri, permanent basis and in return, you will receive a competitive salary.About the role:We have identified the need for a Sales Support Administrator who will support our current customer base. You will be the key contact for numerous long-standing Gem Scientific customers responsible for enhancing the customer relationship.Our ideal candidate will have successful sales experience, a track record in meeting goals, strong administration skills and attention to detail, and good written and verbal communication.Key responsibilities:

  • Communicating with existing customers to understand their needs and requirements and identify sales opportunities.
  • Cross-sell and up-sell additional services and products.
  • Manage all opportunities through the company CRM, and close deals to secure revenue.
  • Actively make sure that customers are satisfied with their purchases.
  • Clearly communicate customer requirements internally to ensure customer and company expectations are met.
  • Collaborate with the Sales Team to implement the company’s sales strategy to achieve company objectives.
  • Produce an action plan for sales activity that is to be regularly updated.
  • Understand each customers buying process and execute a defined sales process while adapting to each customer’s situation.
  • Ensure individual key performance indicators are met.
The Ideal Candidate:
  • Experience working in an Admin Sales role.
  • Able to prioritise your workload and time management.
  • Excellent written and verbal communication and presentation skills.
  • Proficient in Excel.
  • Ability to use own initiative to identify and develop relationships with key decision makers in target organisations.
  • A strong team player capable of working towards individual and team targets.
  • Hard working, self-motivated and enthusiastic.
Nice to have:
  • Experience with Sage.
  • Experience in the industry.
About Us:Established in 1997, Gem Scientific - part of the SLS group has been supplying laboratory equipment and consumables to businesses. Our extensive product portfolio includes scientific consumables, laboratory and specialist equipment, hygiene systems and chemicalsfor supply into a whole range of different industries.Gem Scientifics mission is to continually develop our staff, products and the services we offer to exceed our customer and employee expectations. We strive to add real value to our clients by delivering the highest quality products and services supportedwith our professional, flexible and personal approach.We are very customer-focused, and our success is thanks to the personal service we offer. The post holder is expected to uphold our image of being approachable and supportive.Alongside our commitment to your professional and personal development, we also offer a generous benefits package including:
  • Competitive salary (please note there is no commission on the role)
  • 25 days annual leave plus Bank Holidays
  • Hybrid working model – split between home and Nottingham based office or home and Scotland based office
  • Full-Time, Part-Time or Job share applications considered.
  • Company NEST pension
  • Enhanced Maternity and Paternity leave
  • Small, friendly, and sociable teams with staff events
  • Company profit bonus schemes
  • Tram2work and Cycle2work schemes
  • Career opportunities for development and progression
  • Work life balance – we work Monday-Friday to serve our customers
To apply for this Sales Support Administrator role please click ‘Apply’ now! We would love to hear from you!

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