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IT Support Technician

threepeople
Job LocationBath
EducationNot Mentioned
Salary£22,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

IT Support Technician Bath £22,000 to £25,000 per annum d.o.eBath based IT Support role for techie with great customer communication skills - currently home based with flexibility to mix home and office-based work in the futureThe RoleThe IT Support Technician will provide customer support within the helpdesk team. The role is a combination of customer and technical support for this digital solutions company - and an interest and passion for IT is required along with great people skills. Your responsibilities will include:

  • first & second line support to existing clients
  • fielding customer support issues
  • answering support questions, pre-sales questions about features
  • liaising with software vendors for escalation
    • The CompanyOur Bath based client provides a cloud-based software application that manages the buying and spend in multi-location organisations. They have a growing global user-base including festivals, events companies, retail chains, restaurant chains and construction businesses.The PersonAs IT Support you will be technically minded with a customer support focus. You may have experience of working in first line support / customer support / helpdesk environment and a relevant qualification, or you may just be starting out. As long as you have a passion for IT we would like to hear from you. Key though are excellent communication skills and some knowledge of knowledge of Microsoft SQL Server / Windows IIS.The role is currently home based and will allow for a flexible mix of home and office working in the future.You will be working with a small team who are all extremely capable IT professionals, giving you the opportunity to learn from others and expand your IT knowledge. You will find the office atmosphere relaxed, fun and friendly.If you wish to be considered for the role of IT Support Technician, please forward your CV quoting reference 313664A.WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UKApplications are invited with experience in: IT support technician first 1st line support technician sales support customer service IT jobs technician jobs computers helpdesk digital IIS SQL internet software Microsoft programming BathThreePeople advertises vacancies on behalf of clients. If your CV matches our clients requirements, we will forward your details to them to confirm your suitability. By applying for this role, you consent to the submission of your details for this purpose only. Any data processed will be used for recruitment purposes only and will be not be retained by ThreePeople for a period longer than 6 months. Required skills
  • IT support technician first 1st line support technician sales support customer service IT jobs technician jobs computers helpdesk digital IIS SQL inte

    • Keyskills :
    IT suppt technician first 1st line suppt technician sales suppt customer service IT jobs technician jobs computers helpdesk digital IIS SQL inte

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