Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service Advisor, Bath

Reed
Job LocationBath
EducationNot Mentioned
Salary£27,660 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Reed Business Support is excited to be working with a well-known company in Bath on an exciting new role for a Customer ServiceAdvisor. This role is integral to the business, providing top-quality customer service and supporting the company’s commitment to excellence.

  • Job Type: Full-time
  • Location: Bath
  • Salary: £27,659.93
Your Day to Day of the Role:
  • Deliver exceptional customer service in all interactions, ensuring clear and appropriate communication, both verbally and in writing.
  • Utilise internal systems, such as SAP, to organise and process returns, and process orders efficiently.
  • Handle customer orders and queries over the phone, providing technical advice when necessary.
  • Maintain accurate internal record-keeping processes linked to tasks and activities.
  • Perform accounts administration and general administrative tasks.
  • Learn and apply all customer service processes and internal procedures.
  • Liaise with customers and couriers via phone, email, and system interaction.
  • Contribute to the team by meeting call answered targets and maintaining order accuracy.
  • Ensure all pricing is accurately processed for the Contracts team.
What Skills and Qualifications Are Required From You:
  • Proven experience as a Customer Service professional.
  • Practiced and efficient telephone skills with an energetic and positive approach.
  • Committed, loyal, and a team player who makes a real difference.
  • Professional behaviour, demonstrating punctuality, organisation, and appropriate presentation.
  • Ability to work as part of a team to achieve shared objectives and build effective relationships.
  • Organised with the ability to prioritise workload and demonstrate initiative.
  • A desire to learn, achieve personal objectives, and develop professionally.
  • Clear and effective communication skills, both verbally and in writing.
  • Flexibility and openness to new tasks and requests.
  • Understanding of customer service values and the ability to deliver high standards of service.
What Benefits Are Included:
  • Company bonus of £1,000.
  • 25 days holiday a year, increasing with length of service and option to purchase more.
  • Plenty of on-site parking.
  • Life Assurance Policy x4 salary.
  • Highly competitive pension (Employee 1% contribution, Company 7%).
  • Private Healthcare
  • Employee Assistance Programme.
  • Annual Salary Reviews
  • Product discounts, cycle and tech schemes, employee recognition programmes, company social events, charity days.
Working Hours:
  • 39 hours per week: Monday to Thursday 9am – 5.30pm and Friday 9am – 5pm (plus one additional day a week finishing at 5pm by prior arrangement with your Manager).
If you think this is role is perfect for you,please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

APPLY NOW

Customer Service Advisor, Bath Related Jobs

© 2019 Naukrijobs All Rights Reserved