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Customer Service Advisor

Job LocationBath
EducationNot Mentioned
Salary£27,659 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service Advisor £27,659 per annum + excellent benefits Bath, Somerset PermanentWould you love to work for a growing company in the heart of Bath Do you thrive to work in a high-performing team If the answer is YES, then apply today as this could be the role you have been looking for!Working in partnership, my client is looking to recruit a proactive and professional Customer Service Advisor to join their dedicated team in Bath. You will support the business by providing top-quality service to their customers.The role:

  • First point of contact for all queries
  • Receiving and processing customer orders
  • Organise and arrange returns
  • Provide technical advice
  • Maintain accurate records
  • General administration
Person specification:
  • Previous customer service/call centre experience is essential
  • Professional and polite telephone manner
  • Pro-active and engaging approach
  • Able to work on your initiative
  • Excellent communication and organisation skills
  • Sound IT skills
Benefits:
  • Free on-site parking
  • 25 days holiday plus the option to buy more
  • Staff discount
  • Generous pension contribution
Hours of work will be Monday to Thursday 9am to 5.30pm and Friday 9am to 5pm.*Due to the location of the client, having your own transport would be beneficial*Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.Required skills
  • customer service
  • data entry
  • enquiries
  • order processing

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