Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Retention Manager

threepeople
Job LocationBath
EducationNot Mentioned
Salary£35,000 - £50,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Customer Retention Manager Bath up to £50k depending on experienceCommercial sales professional to manage and increase customer engagement & tenure at fast growing digital renewable energy company in beautiful BathTHIS IS THE BUSINESSOur client is a modern, digital energy supplier. Theyre a market-disrupting, consumer-focused, award-winning, digital, renewable energy company. Their electricity is 100% renewable, and their gas is 100% carbon offset. Theyre sustainable, built around the need for change, and to protect the environment. They use smart technology and a shared community to deliver a unique service to Members. As a renewable energy supplier to British householders they operate in a rapidly-changing and highly competitive market. They are committed to saving Members money, offer them exciting new energy carbon-cutting technologies, and helping them live more sustainably.As Customer Retention Manager in the Sales team; you will help Members increase their engagement & tenure with the companys digital, renewable energy proposition. Responsibilities include:

  • building loyalty and long-term mutually-beneficial relationships
  • using data / insights to measure & predict Members lifecycle activities
  • develop products, tools and processes ( CRM, tariffs, app notifications, email )
  • measure, innovate, and constantly improve retention performance
  • working with UX, CRM, Data, & Service to promote value throughout customer lifecycle
  • liaising with sales & marketing team to contribute to wider commercial discussions
    • Our client is based in Bath, only a short walk from the railway station. Theyre passionate about sustainability, their team, inclusivity and celebrating success together. Company benefits include unlimited holiday, equal parental leave and pay, private medical insurance, contributory ethical pension scheme, life assurance, cycle to work scheme, season ticket loan and many more.THIS IS YOUAs Customer Retention Manager, you have experience in a digital, data-lead, consumer business. With the ability to work alone, and as part of a dynamic, expanding sales and marketing team, you are creative, with good attention to detail. Energy retail experience is not essential but you will have:
  • knowledge of CRM tools ( Salesforce Marketing / Service Clouds )
  • solid sales experience, as value-creation specialist
  • commercial and brand awareness
    • The role is office based but can be performed from home with regular visits to the office in BathIf you wish to be considered for the role of Customer Retention Manager, please send your CV quoting reference 313677Our client plans to review all applications on Friday 26 February and commence interviewing week commencing 1st of March. WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UKApplications are invited with experience in: sales customer retention manager business development CRM customer loyalty engagement communication digital customer service adviser energy technology Bath jobsThreePeople advertises vacancies on behalf of clients. If your CV matches our clients requirements, we will forward your details to them to confirm your suitability. By applying for this role, you consent to the submission of your details for this purpose only. Any data processed will be used for recruitment purposes only and will be not be retained by ThreePeople for a period longer than 6 months. Required skills
  • sales customer retention manager business development CRM customer loyalty engagement communication digital customer service adviser energy technology

    • Keyskills :
    sales customer retention manager business development CRM customer loyalty engagement communication digital customer service adviser energy technology

    APPLY NOW

    Customer Retention Manager Related Jobs

    © 2019 Naukrijobs All Rights Reserved