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Job Location | Bath |
Education | Not Mentioned |
Salary | £33,000 - £40,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Customer Retention Manager Bath £33k to £40k depending on experienceAre you a self-motivated Sales professional with a passion for sustainability Join an award winning digital renewable energy company in beautiful BathTHIS IS THE BUSINESSOur client is a modern, digital energy supplier. Theyre a market-disrupting, consumer-focused, award-winning, digital, renewable energy company. Their electricity is 100% renewable, and their gas is 100% carbon offset.Theyre powering a cleaner, greener future, committed to helping Britain get to Net Zero emissions as soon as possible. Theyre sustainable, built around the need for change, and to protect the environment. They use smart technology and a shared community to deliver a unique service to Members. As a renewable energy supplier to British householders they operate in a rapidly-changing and highly competitive market. They are committed to saving Members money, offer them exciting new energy carbon-cutting technologies, and helping them live more sustainably.They are looking for a Customer Retention Manager to join the Sales team; someone who will help Members increase their engagement & tenure with the companys digital, renewable energy proposition.Our client is based in Bath, only a short walk from the railway station. Theyre passionate about sustainability, their team, inclusivity and celebrating success together. Company benefits include unlimited holiday, equal parental leave and pay, private medical insurance, contributory ethical pension scheme, life assurance, cycle to work scheme, season ticket loan and many more.THIS IS YOUAs Customer Retention Manager, you will have experience and proven delivery in a digital, data-lead, consumer business. Enthusiastic and commercially skilled you will ensure Members have an exceptional experience and wont want to leave. You will help Members to use the right products and services for their needs, and nurture company brand advocates. Confident with CRM tools ( Salesforce Marketing / Service Clouds ) and a self-starter with good attention to detail, responsibilities include: