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| Job Location | Basildon |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
We’re on the lookout for two self-motivated Project Coordinators to act as a central point of contact for customers, managing the coordination of a large volume of customer enquiries.You will also be responsible for helping to develop new and existing business opportunities through expertise and relationship building with customers.This is a permanent position working Monday to Friday 8am - 5pm.About the role:· Managing and distributing information within a network of branches· Oversee and maintain central inbox within a high-volume environment· Telephone call handling· To liaise with other support functions to ensure fluidity of supply and information· Advise customer of stock and availability· Allocating orders with the best placed branch according to nominated branch network· Liaise with manufacturers to offer a co-ordinated response to project· Liaise with suppliers on supply delivery datesAbout you:We’re looking for people that have gained experience in a customer service role where you are managing customer enquiries and expectations. We welcome applications from individuals that have gained experience in customer support or retail background that has required you to provide a high level of customer service, as this will be the key to success in this role.This is an exciting opportunity to be a part of a vibrant and fast-paced environment with excellent training opportunities. We’re looking for people that are proactive, have strong communication skills and are highly organised with strong time management skills.About your development and benefitsWe aim to unlock your potential and equip you with all the skills required to move to the next stage in your career with us. This all starts with your induction where you get to know us and our business and continues with relevant training and development.Our people get benefits including:pension planholiday - 23 days increasing to 25 after 2 years’ servicestaff discountprofit share.About usWolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We’re the UK operating company of Ferguson plc, a FTSE 100 company with revenues of over $18 billion.We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities. Required skills
Keyskills :
Communication Skills Customer Service Enquiries Orders