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IT Security Analyst / Engineer

Job LocationBasildon
EducationNot Mentioned
Salary30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Company:Founded in 1992 my client is a fast growing and dynamic company providing IT support services. They specialise in IT Support, Cloud and security services. Based in Basildon, Essex, they are a highly motivated organisation operating within a relaxed and friendlyenvironment.Main Duties and Responsibilities

  • Monitor and respond to security alerts and queries
  • Provide consultancy for projects relating to Cyber Essentials certification
  • Assisting other staff and customers with security related queries
  • Troubleshooting and fix security related system issues
  • Respond to customer security incidents
  • Implementation of security principles and products at customer sites
  • Maintain our IT customer documentation database
Knowledge, Experience and Skills Required
  • Must be able to work on own initiative
  • Previous experience working for an MSP
  • A passion for information and cyber security
  • Knowledge of Microsoft environments (Windows server, Windows desktops, Office 365, Exchange etc)
  • Working knowledge of networking and security principles (Network+ / Security+ / SSCP certifications a real advantage)
  • Experience with AntiVirus, Mail gateway solutions - preferably Sophos and Mimecast
Personal Characteristics
  • Flexible, adaptable and calm when under pressure
  • Willingness to learn
  • Honest and Dependable
  • Well-presented, personable, team players
  • Customer and service focused
  • Able to explain technical concepts to non-technical staff and customers
  • Analytical mindset, and determination to troubleshoot a task to resolution
  • Happy to travel to customers for in-person meetings
Working HoursAble to cover the following shift patterns: 8:00-4:30 / 9:00-5:30 / 9:30-6:00Offered
  • Quality, dynamic and friendly working environment
  • Work location flexibility
  • Ongoing technical training (on job)
  • Bonuses
  • Pension
  • Career development
  • Free parking
  • Starting basic salary of £30k + reviews

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