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Multilingual Customer Service Advisor

Job LocationBarnsley
EducationNot Mentioned
Salary£21,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Winner Recruitmentare looking for a Customer Service Representative who isSpanishorPortuguese speakingto join a growing payroll company in Barnsley.Duties:- Provide exceptional customer service to clients via phone, email, and chat- Assist customers with inquiries, concerns, and requests in a professional and timely manner- Upsell products and services to customers when appropriate- Communicate effectively with customers to understand their needs and provide appropriate solutions- Analyze customer interactions to identify areas for improvement in service quality- Maintain accurate and detailed records of customer interactions and transactions- Perform data entry tasks to update customer information in the systemSkills:- Fluent in English and Spanish/ Portuguese (Bilingual)- Excellent communication skills, both verbal and written- Strong phone etiquette and active listening skills- Ability to analyze customer needs and provide appropriate solutions- Proficient in data entry with attention to detail- Multilingual abilities are a plusIf you are a motivated individual with a passion for providing excellent customer service, we want to hear from you! Join our team and enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth.Please note that only candidates who meet the requirements will be contacted for an interview. Thank you for considering this opportunity.Job Types: Full-time, PermanentSalary: £10.42 per hourBenefits:

  • Company pension
  • Free parking
  • On-site parking
Schedule:
  • Day shift
  • Monday to Friday
Ability to commute/relocate:
  • Barnsley, S70 2JW: reliably commute or plan to relocate before starting work (required)
Experience:
  • customer service: 1 year (preferred)
Work Location: In personEdit job Open View public job page

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