Housing Coach

Job Description

Berneslai Homeshave two exciting opportunities for you to join their team as aHousing Coach to join their team based in Gateway Plaza, Barnsleywith the ability to work agilely. You will be working on a full-time, permanentbasis (37 hours) and in return, you will receive a competitive salary of £25,419 to £28,226 per annumplus benefits.About the company:Berneslai Homes are a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Metropolitan Borough Council. Working for us offers you a chance to play a real part in improving homes and communities throughoutBarnsley.The Housing Coachrole:These roles redefine the way we support new tenants that need it. The Housing Coach will provide expert advice and practical assistance, working with tenants to help address often multiple and complex issues which could prevent a tenancy being successful. This will involve a degree of persistence, and the ability tohave difficult conversations and challenge behaviours.The development of positive relationships with Berneslai Homes and our partners is critical to the success of the role, whilst working in an agile and flexible way and delivering positive outcomes for tenants and for the company.A positive and flexible approach to team working is essential, along with excellent communication skills and a real understanding and commitment to a customer centric culture.Key duties and responsibilities of our Housing Coach:

• Support eligible applicants to access housing appropriate to their needs
• Work with and prepare applicants and new tenants to understand the responsibilities involved when taking on and managing a successful tenancy to include finances, tenant / landlord responsibilities, community cohesion etc
• Undertake a holistic needs and risk assessment of eligible applicants, tenants and their families in order to inform recommended intervention
• Develop and implement holistic, solution focussed support plans with eligible applicants and new tenants along with partner agencies where necessary
• To work with our eligible applicants and tenants to identify their life goals, employment skills and aspirations for work / training. Help them to achieve these aspirations, referring to appropriate agencies for help & support
• Assist tenants with claiming welfare benefits and appropriate grant applications
• Monitor eligible introductory tenancies and initiate any actions necessary during the initial 4 week period until handover to Housing Management officer/s in accordance with procedures
• Ensure seamless handover to Housing Management Officer at the end of the support period, to include a tenancy sustainability plan

What were looking for in our Housing Coach

• Level 3 qualification or equivalent and relevant experience
• Experience of working in social housing
• Ability to use initiative and work to deadlines to achieve targets
• Ability to produce accurate case management information, including support plans, legal documentation, etc
• Experience of working with software applications including Microsoft office and bespoke IT Systems
• Ability to travel as necessary to meet the needs of the post

What you might be asking is, why work for usWe are proud to be an IIP Gold Accredited Organisation and we put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including:

• Flexible Working Packages
• Excellent Pension Scheme
• Discounted Gym Membership
• Health & Wellbeing Checks
• Fantastic Training and Development Opportunities

Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community.If you feel that you have the skills and experience required to become our Housing Coach, please click apply today. We would love to hear from you!