Client Relations Specialist

Job Description

Role: Client Relations SpecialistSalary: £18,000-£25,000 per annum depending on experience levelLocation: Tankersley, BarnsleyGlu Recruit are exclusively recruiting this role for Sheffield Mutual, a successful insurance and investments mutual, that for over 125 years has had its members best interests at the forefront of everything it does; with service standards that are second to none.Their vision is: To be the UK’s most trusted and member focussed independent mutual friendly society.Their mission is: To provide a friendly alternative to bank and building society savings accounts; by delivering greater potential returns through transparent and high performing products, an excellent and personal member service and by being one of the most trusted and secure friendly societies in the UK.They offer excellent working conditions including free on-site parking and a great benefits package including discretionary bonuses, discretionary Christmas holidays, Westfield Health Cash Plan, Company Pension, Employee discounts via Westfield Rewards and the Sheffield Mutual Benefits Scheme and a social events calendar.The role:You’ll be a key member of the team being the first face and voice of the Society; you’ll need to create a good and lasting impression with every contact you make. You’ll be trained, developed and accredited so you’re equipped with the skills and knowledge to talk about their savings, investment and protection products and to deal with more complex enquiries made by their existing, potential members and supporting intermediaries.You’ll be responsible for generating new business on behalf of the Society by answering inbound calls and making outbound calls to both new and existing members and you’ll proactively manage prospects and applications. You’ll work closely with the Lead Business Development Specialist and support other departments across the business.The successful candidate:Our client is looking for someone with the right attitude and skills to help spread the word about the Society and deliver their market-leading products and services.You’ll need to be a team player but also be able to work alone and you must be a confident communicator with people at all levels. Youll have great attention to detail and be able to keep calm under pressure and be quick to learn new things. You won’t mind rolling your sleeves up and helping your colleagues with other general administrative duties or for external events outside of working hours.Previous experience of working in financial services or a similar industry such as banking / insurance or relevant qualifications you hold / working towards would be desirable, but not essential. We’re keen to hear from you if you’ve had a sales-customer service and / or business development background.Please note Glu Recruit are acting as the exclusive employment agent on the recruitment of this role. Glu Recruit and our client will not accept any applications, or interest from other recruitment agencies at this time.Glu Recruit are an equal opportunities employer.