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Job Location | Bangor, County Down |
Education | Not Mentioned |
Salary | 21,000 - 23,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Your job is to help create a high performing, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do and make sure they are having great conversations with our customers to understandingtheir needs using Leap, so they sell the right product and service to them. Making every day better for our customers through personal experiences that count.Client DetailsLeading telecomms, media and internet company.DescriptionEmpowering your team to have great conversations with our customers, helping them to buy more easilyMonitoring daily store activity/targets by the delivery of daily briefings and key business information to the teamLeading the performance of the team alongside the store leader and delivering monthly 1-2-1sDelivering regular, consistent and effective reviews and demonstrating effective coaching behaviours. To help to grow talent and succession within the storeMaximising productivity in the Store and delivering store rotas in an effective and timely mannerEnsuring store is adhering to key compliance requirements in relation to store standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discountsDeputising for the Store Leader when requiredWorking with your team to take ownership of the store appearance, taking pride in where you workProfileSomeone who has worked in a fast-paced environment previously, not necessarily Retail, who is motivated to work to targets and deadlinesSomeone who takes the lead, encourages and develops teams to be high performing and brings their team on a journeyStrong coaching skillsThe ability to work frameworks to provide support, training and developmentA great communicatorSomeone who can be agile, who can change and adapt to suit business needsCommercial acumenSomeone who understands the importance of delivering great customer experiences, the awareness of a customer centric culture. Putting the customer first in everything that we doAbility to work to processesSomeone who has an interest in technology and mobilesJob Offer
Keyskills :
Team leader