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Job Location | Bagshot |
Education | Not Mentioned |
Salary | 21,300 per annum, inc benefits |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Full Time Customer Support AdvisorRole: Full Time Customer Sales Consultant - Inbound CallsLocation: BagshotSalary: £21,300 p/a plus bonus and benefitsHours of work: 37.5 hours per week which are 11.30am - 8.00pm Monday - Friday (including 1 x weekend per 4 weeks on a rota basis)How you can make a differenceAt Big Yellow, our employees are the heart of our business. When customers contact our Customer Sales Support Centre, their experience starts with YOU! Its crucial that youll have the passion and enthusiasm to be warm and welcoming over the phone, supportingour customers through the buying process.This is not a typical call centre job! We are a small close-knit team based in our head office, and while we have grown rapidly over the last 20 years we still have a family feel. We have great people who deliver exceptional customer experience. We achievethis because we encourage a culture of partnership within the business and reward our employees for their contribution. With full training provided right from the start, once you step through our door you will be fully supported in your career.Details of the role:As a Customer Sales Consultant, you are an expert blend of sales and service. Your time will be spent talking to customers, getting to understand their situation, selling the benefits of using the product and gaining their commitment.Below are some of the key areas you will be required to fulfil:Working to Sales TargetsConsistently achieving Sales KPIsConfident in Closing Sales OpportunitiesFind more out about life at Big YellowOur ideal CSC will havePrevious sales experience working to KPIs.Self-motivation.An excellent standard of communication, with the ability to build relationships.Enthusiasm to drive our business forward and achieve personal goals.The ability to fully understand and empathise with our customers situations and provide them with solutions to support them.Find more out about our CultureWhat we give back to youBonus schemeVouchers for life eventsAdditional day off for your birthday and £50 of incentive vouchersSocial events throughout the yearEnhanced maternity and paternity packagesFree on-site parkingMonthly prize draws, department incentives and service awardsHoliday entitlement increasing with serviceCycle to work scheme and gym discountsDay off to volunteer for charity partnersTraining and support throughout your careerPension and sharesave schemeFind more out about our BenefitsAt Big Yellow, we are committed to creating a diverse and inclusive workplace where all applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, marital status, disabilityor age.