Service Support Worker - Emergency Department

Job Description

Service Support Worker - Emergency DepartmentLocation: CarmarthenContract type: Fixed term to March 2023Hours per week: Part-time 18 hours per weekSalary: £18,904 per annum, pro rataMath o gontract: Cyfnod Penodol hyd at Mawrth 2023Lleoliad: CaerfyrddinOriau: 18 yr wythnosCyflog: £18,904 pro rataDo you love helping people in need Are you looking for a rewarding role that could kick start your career in the health and social sectorWeve got an opportunity...We are looking for a caring and resilient person, who can think on their feet in a pressured environment to join our Independent Living team.Based in fast paced, busy and intense Emergency Department, you will provide practical and emotional support to patients. You will undertake non-medical tasks to free up the medical staff to be able to focus on their clinical role and make visitors stay ascomfortable as possible.Responsibilities are very varied and include, but are not limited to:Escorting patients to assigned departmentsCollecting prescriptions to speed up their dischargeProviding emotional support/pastoral care while they await treatmentProviding emotional support to close friends and familiesEnsuring patients have food/drink while waiting for long hoursDriving patients home when discharged and making sure they are safely settled at homeSignposting and referring patients to other sources of support in the communityPlease note that this service runs from Monday to Sunday (including bank holidays) and successful candidate will be expected to commit to up to 10-hour shifts (flexible days).Your TeamThe Independent Living (IL) & Crisis Response (CR) service (IL/CR) are dedicated to making lives of vulnerable people a little bit better. Were a small team dotted all over the country that shares the same goal - to help those that need it most. From pickingup groceries to helping out around the house, were there to make a difference. Theres nothing better than knowing the time we spent with someone made them feel safer, happier, and more able to deal with crisis.We offer a wide range of staff benefits, these include:36 days holiday (including Bank Holidays)Option to buy an extra 5 days annual leaveUp to 6% contributory pensionFlexible working policyThis role could be for you ifYou can make things great. You know how to improve service quality for the benefit of users and you can deal with queries in a diplomatic and confidential manner.Being flexible comes naturally to you.Working hours out with the norm suits you.Also, you should be the following:Educated to GCSE level (or equivalent by experience)IT literateHave a good knowledge of services provided by the NHS and Social CareClosing date for application is 23.59 on 30th of June with interviews to follow. Please note that we may close the vacancy early due to the high number of applications we are currently receiving.Follow us on Twitter @RedCrossJobsUK and on Linked in - British Red Cross, to hear about our latest job vacancies.Connecting human kindness with human crisisCysylltu caredigrwydd dynol ag argyfyngau dynol