Sales Support Administrator (Insurance)

Job Description

We are recruiting a Sales Support Administrator to join a fast-growing business based in Altrincham. As Sales Support Administrator, you will support the insurance administration process. This is a great opportunity for the successful candidate to gain great experience in a varied role within the company, and to potentially growthe company as they expand their Underwriting and Administration Department.Duties & Responsibilities for the Role of Sales Support Administrator

• Accurately input new premiums into the Acturis system and promptly send the necessary paperwork to clients.
• Play a crucial role in ensuring the effective management of credit control processes.
• Skilfully manage payment transactions over the phone, facilitating smooth and secure financial interactions with clients.
• Issue necessary legal documentation in adherence to underwriter requirements, maintaining meticulous attention to detail.
• Compile and present final certifications to underwriters for a comprehensive review, ensuring accuracy and compliance.
• Collaborate effectively with the business insurer partners as and when required, fostering strong working relationships.
• Assist in the preparation of monthly claims, premiums, and live bordereaux for the business’s insurer partners, contributing to smooth operations.
• Handle incoming inquiries and adjustments, ensuring efficient communication and resolution to meet our clients needs.
• Efficiently upload client documents and correspondence into the CRM system, ensuring organised and accessible data.
• Undertake formal qualifications aligned with the companys requirements, continuously enhancing your skills and expertise.
• Flexible handling of any reasonable tasks that arise to meet the dynamic demands of the business.
• Attend trade shows to represent our company and stay updated on industry trends and advancements.
• As a vital member of the team, you will report directly to the Underwriting Manager, who plays a pivotal role within the companys structure.
• Provide essential support to the management team responsible for overseeing the Insurance accounts. This includes handling both internal and external inquiries related to new business and mid-term adjustments.

Competencies Required for the Role of Sales Support Administrator

• contributing to informed decision-making.
• Exhibit strong literacy and numeracy skills, ensuring accuracy in documentation and financial transactions.
• Possess at least intermediate computer literacy, with proficiency in Excel and Word, enhancing operational efficiency.
• Communicate effectively with management, peers, and clients, fostering clear and efficient information exchange.
• Uphold a commitment to delivering high-quality customer service, contributing to client satisfaction and loyalty.
• Skilfully prioritise tasks to ensure timely completion within set timescales.
• Apply meticulous attention to detail in all aspects of work, maintaining accuracy and quality.
• Present a professional, confident, and competent demeanor in all interactions, both internal and external.
• Exhibit a quick learning curve, swiftly adapting to new processes and information.
• While not essential, prior experience in completing insurance bordereaux is advantageous.

This role would suit someone who has work experience in a Sales Support or Administrative role within the following industries:

• Insurance
• Banking
• Financial Services
• Finance
• Legal
• Regulated Business

Company Benefits:

• Workplace Pension
• 5 x Annual Salary Death In Service
• Company Health Insurance
• Annual Salary Review
• Career progression
• Fast growing company
• 25 x Days Company holidays - Increases subject to time served
• Free Car Parking

Hours: 9 am - 5 pm This role is fully office based in Altrincham