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| Job Location | Altrincham |
| Education | Not Mentioned |
| Salary | 25,000 - 33,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Role: IT Support Technician Location: Altrincham, CheshireSalary: £25,000 - £33,000My client is looking for a full time 2nd/3rd line IT Support Technician to join their friendly team due to their continued growth and expansion. The role will consist of providing technical set-up support and advice to IT users and engineers via email, phone,social media and in person.Daily tasks:* Connecting CCTV remote systems and controlling door access facilities* Routers, Switches, Networks, Firewalls, WI-FI and access points* Monitoring, troubleshooting and networking performance, upgrades and network problems* Troubleshooting * On - Site support* Resolving software issues for employees in house* Hardware upkeepRequirements needed:* Communication skills - fluency and confidence* An understanding of the LANs, WANs and VLANs* Configuring routers and switches, specifically Draytek and Cisco, * Understanding what to purchase for specific job and kit requirements as well as providing network connectivity services* Knowledge of Procurement * Prior experience in a technical support role, specifically service desk support and emergency on-site support* A willingness to travel, both regionally and nationally* Both analytical and troubleshooting experience* Critical thinking, attention to detail and the ability to work autonomously* History of managing work effectively under high-pressure* Multi- task efficientlyCompany Benefits:* Various discounts for restaurants, shops, cinemas etc* Company pension schems* Bespoke training planIf this role is something of interest to you, please send your CV across for consideration.
Keyskills :
Active DirectoryInfrastructureNetworkingTelecomsTelephonyWindows ServerOffice 365MSP