Group Parts & Aftermarket Manager

Job Description

Gunn JCB are a leading main dealer for the JCB range of construction machines. In order to attain our ambitious goals, we are now looking to recruit a Group Parts Manager to lead and mentor our Parts Department to achieve stringent targets.You would take ownership of the performance of the Parts Departments across the entirety of Gunn JCBs territory, from Preston in the North to West Bromwich and Hereford in the South.You will have had experience leading a team to demonstrable success within the parts / aftermarket sector, with exemplary communication and coaching skills at all levels of the business.

• Ensuring that stock control is carried out at depot level in line with company policies and procedures
• Motivation of Parts Staff to ensure every opportunity is maximised to sell parts and attachments
• Implementation of positive change to ensure that parts growth, both through service and direct to customers, is in line with the Companys and JCBs expectations
• Mentoring, challenging and development of staff through training and performing annual appraisals
• Compiling reports on depot performance to highlight areas of potential growth, generate leads for new products and product lines on campaign, monitor stock levels and minimise stocking costs
• Presentations to the board and JCB
• Targeting "growth customers" and the development of professional relationships to ensure long term, mutually beneficial business
• Involvement in all stages of the recruitment process for new staff, including the drafting of job descriptions, person specifications and advertisements, as well as carrying out shortlisting and interviewing of potential candidates
• Development of systems to promote structured growth aligned with customer satisfaction
• Developing, promoting and maintaining strong interdepartmental relationships to allow holistic provision of products and services to customers
• Liaising with marketing department for the development of profitable and attractive promotional campaigns
• Monitoring the strategies of competitors
• Actively pursuing lapsed customers
• Long term and capacity planning to ensure the Department is properly resourced for future challenges and opportunities
• Develop strong working relationships with the other UK JCB Construction Dealers
• Actively support the implementation of UK projects and sales focused programs
• Support Depot Supervisors to improve customer loyalty, sales penetration and aftersales turnover
• Liaise with and serve as a point of escalation for Major and large Regional Accounts
• Develop and maintain pricing strategies for key product lines and key accounts customers
• Monitor logistical challenges and identify new solutions to maintain and improve profitability of parts deliveries, and support a network of home-based engineers operating nationwide
• Form mutually beneficial relationships with JCB at all levels of the organisation
• Assist JCB with the development of new product lines

Responsible for growing, developing and ultimately increasing revenue of a Sales Team selling Parts and Attachment solutions across our territory. Through a strategic and structured approach, you will lead, coach and encourage new business opportunitiesas well as fully maximizing existing accounts through the distribution network Essential Skills

• You will have previous experience in leading a sales force to demonstrable success.
• With past exposure to the aftermarket, you will be hands on in your approach to developing sustainable aftermarket solutions, whilst having the ability to coach the team to increase revenue through new business opportunities
• A logical but proactive approach to problem solving, you will have a true understanding of finance, logistics and distribution awareness
• Excellent communication to different levels of business
• Proactively selling in a competitive commercial environment
• Good knowledge of the marketplace for construction and agricultural spare parts, service fluids, consumables and wear parts
• Understanding of parts sales and retail operations
• Customer focus and good interpersonal skills
• Highly self-motivated can do attitude
• Ability and willingness to take ownership of any issues relating to the department
• Patient and empathetic

Benefits

• Vehicle provided (currently Mercedes X250)
• Competitive commission structure
• Incentives for achieving targets in campaigns

We welcome applications from candidates with any of the following skills or attributes: Aftermarket, Construction, JCB, Plant Machinery, Agriculture, Sales, Manager, Line Manager Desirable Skills

• Ideally educated to graduate level
• Experience working with JCB products

About Company Gunn JCB are main dealers for JCB Construction and Industrial machinery. Founded in 1890 by the Gunn brothers, the company became one of the first JCB dealers in 1958 and are now one of the largest and most successful construction dealers in the world. Thecustomer is at the heart of what we do, and we pride ourselves on our high level of customer service, individual attention, care and quality products that we offer to our customers. From our Sales team to our Aftermarket team, everyone plays an equal partin making sure that the most integral part of our business is looked after properly - the customer.We currently have nine strategically based depots across the UK: Altrincham (Head Office), Stoke on Trent, West Midlands, Hereford, Shrewsbury, Ruthin, Marchington and the Isle of Man to ensure local support in our franchised area.

Keyskills :
AgricultureConstructionSalesManagerLine ManagerPlant MachineryJCBAftermarket