Client Support Co-ordinators

Job Description

We are now recruiting for a Client Support Co-ordinator to join a rapidly growing business based in the hearth of Altrincham town centre. The role is paying up to £25,000 depending on experience. The role also includes a fantastic 33-day holidaypackage, free car parking within walking distance and access to lots of amenities nearby.Your next employer specialises in helping SME business owners save money on their Corporation Tax by accessing funds available through the government-backed Research and Development incentive programme. You will be a part of a business that helps innovatestheir clients by saving them millions of pounds. Relationship building and process management are at the heart of this key role.What youll be doing as a Co-ordinator* Youll be acting as first point of contact for all things client-related; youll be responding to queries from both clients and accountants, via telephone and email. * Dealing with the initial sign-up and engagement with the clients * Booking the project call to get the process started. * Liaising with accountants regarding financial data thats required and submission of R&D claims. * Ensuring the client takes receipt of their benefit from HMRC. What were looking for in a Co-ordinator* Customer service or sales experience (B2B or B2C) * A team player * A keen learner - The business is growing and there is scope for the right candidate to develop the role and their skills. * A good working knowledge of Microsoft Office packages and able to quickly learn new I.T systems. * Excellent communication skills both written and verbal. * Tax, accountancy or service related background with an awareness of how service directly impacts the commercial performance of a business - desirable not essential. * Youll be comfortable working in a busy environment, thrive on problem-solving and love seeing things through to completion. * Influencing and Negotiating skills. * Enjoys dealing with people and building relationships. * Friendly but professional with a positive attitude. * Resilient What will you get in return for your work as a Client Co-ordinator* Staring salary starting from £23 to £25k depending on your experience. * Annual bonus. * Career progression - The business is rapidly growing, and you could develop with them. * Free Car parking within walking distance. They also have excellent transport links for non-drivers. * Fun, dynamic team environment with regular socials and incentives. * Modern environment - breakout area with a Pool and Ping Pong table. * Monday to Friday 9am to 5pm. * Access to lots of amenities nearby. To Apply If this sounds like a role you will LOVE, please send your CV to us today!We aim to respond to all successful applications within 2 days. If you havent been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that weare unable to contact everyone in person and thank you for your interest. Are you on Facebook Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our website.