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Job LocationAltrincham
EducationNot Mentioned
Salary20,000 - 22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

The Caseworker Associate will be working in a fast paced Legal firm, within the claims department. Engaging with customers through several communication channels, supporting and advising on existing claims whilst assessing leads to generate new claims.Client DetailsOur client is a well-established law business, based in Altrincham. They have a strong culture of developing Paralegals, trainees with a structured strategy to growth in career development and are seeking a Caseworker Associate to join their expanding team.DescriptionThe key duties of a Caseworker Associate is to deliver quality service to manage new claims and convert warm leads. Additional duties but not limited to;

  • Dealing with all new enquiries over traditional communication channels such as email and telephone
  • Capture and assess new claims
  • Assess and convert queries into new claims through explaining the claims process and funding options
  • Action relevant paperwork to the client as appropriate to ensure enquiry is effectively converted
ProfileA successful Caseworker Associate will be;
  • Strong in written and verbal communication skills
  • Effectively manage and maintain own workload
  • Confidence to meet strict deadlines
  • Ability to work within a fast paced environment
  • Experience in MS Office systems, particularly Excel
Job OfferIn return, our client can offer;
  • Salary up to £22,000
  • Hybrid working post training
  • Permanent opportunity with great career progression
  • Generous annual leave and Christmas closure
  • Amazing commission scheme
  • Working days between Monday to Friday, between 8am-8pm
  • Great transportation links to Altrincham

Keyskills :
"Contact Centre" "Customer Service" "Advisor"

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