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Japanese Speaking Assistant Retail Manager

Job LocationActon, London
EducationNot Mentioned
Salary£25,000 - £28,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

PermanentLocation: ActonSalary: £25K + Excellent BenefitsHours: Tuesday – Sundays 48hours per week (5 days out of 6 )OrganisationA fast growing business, with chains of restaurants and shops in London along with its division of wholesale food companies that supply the whole of Europe with quality fish and Japanese foods . Is at the heart of Japanese cuisine. We strive to provide our customers with only the finest quality – from expertly prepared sushi and sashimi to the freshest fish for wholesale and retail.What are we looking forFantastic customer interaction and service is where it all starts, having knowledge of Japanese food, language and culture would be a must. The Assistant Manager’s job is to ensure that the shop operates efficiently and profitably while maintaining its good reputation and ethos. Youll coordinate a variety of activities, and are responsible for the shops business performance, quality standards and health and safety.We need an individual that loves to work with passion and integrity, and acts as positive ambassador for the companyEssential Requirements: What does the role entail• Take responsibility for the business performance of the shop• Analyse and plan shop sales levels and profitability• Organise marketing activities, such as promotional events and discount schemes• Prepare reports at the end of the shift/week, including staff control, food control and sales• Assist the Shop Manager to achieve sales budget and mange purchase costs• Coordinate the operation of the shop during scheduled shifts• Assist with training, managing and motivating staff• Respond to customer queries and complaints• Meet and greet customers, organise the shelves and offer advice about products and menus• Maintain high standards of quality control, hygiene, and health and safety• Check stock levels, order products daily/weekly• Prepare cash drawers and manage petty cash• Work in partnership with head chef.SkillsYou will need to have:• Excellent interpersonal skills for diplomatically handling staff and customers• Strong written and oral communication skills for managing business admin and personnel matters• The ability to cope under pressure, since shop management can be challenging• Good business awareness for achieving successful performance• Good cooperation skills - the ability to both work in and lead a team• Strong planning and organisational skills to run a streamlined operation• The ability to work independently and make decisions confidently• Problem-solving ability, to resolve issues as they arise.Some important bitsExperience in working in retail industry, and/or hospitality, preferably min. 2 yearsDegree or HND in Business Management, Hospitality Management, or Hotel and Catering desirableFood Hygiene Level 2 CertificationUnderstanding and Speaking of Japanese language is essentialKnowledge of Japanese food, products is essential

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