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Night Concierge

Job LocationAccrington
EducationNot Mentioned
Salary10.66 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Ashberry Recruitment are currently looking for a Night Concierge for their well-respected client based in Accrington.As a Night Concierge, you will be providing assistance with Housing Management functions and will often be the first point of contact.Some of your duties and responsibilities will be as follows:

  • Work with clients to resolve conflict using de-escalation skills where appropriate
  • Make decisions with regard to excluding clients in conjunction with the duty/on-call manager
  • Clean office space and communal areas on a scheduled basis and clean and prepare void rooms in order to maximise occupancy and ensure turn around targets are met
  • Assist with logging and reporting maintenance work including emergency out of hours repairs
  • Supporting clients with welfare rights, budgeting, employment, education and training
  • Responsible for providing concierge services across more than one site including attending other sites to deal with incidents and using CCTV to monitor sites
  • Manage front of house duties including telephone calls and external visitors
Requirements for the role:
  • Enhanced DBS Check
  • Must have a proven track record of providing information, advice and guidance to clients
  • Knowledge and understanding of basic IT suitable for an office environment
  • Knowledge of basic housing management tasks and working with vulnerable young people
Salary/Hours
  • Shift Pattern - 4 on 4 off
  • Average of 40 hours per week
  • £10.66 per hour
**If successful in being shortlisted, an extensive job description will be supplied**

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