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Support Platform Analyst / Manager

Job LocationAberdeen
EducationNot Mentioned
Salary£300.00 - £400.00 per day
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

Support Platform Analyst / Manager for an initial 3 month contract - fully remote - Outside IR35 £300-£400 per dayLoriens SaaS client has an urgent need for a Support Platform Analyst / Manager for an initial 3 month contract (its fully remote with the first 1-2 weeks being up in Aberdeen for an initial handover (expenses all covered).You will be monitoring the hosted environment for a leading SaaS solution and be responsible for managing the upgrade releases of software and data loads of their end clients data into the SaaS product databases.Ideally you will come from a SaaS product background business, with strong stakeholder and customer services skills as you will be working very closely with their end client and handling SLAs tickets. They are moving all their customers from on-prem to theAzure cloud so previously skills in doing this would be highly beneficial.Ideally you will have knowledge in the following areas:

  • SQL script - enough to find errors and resolve
  • Azure - some knowledge required, looking after App services, Subscriptions to help manage the environments and Insights for reading errors to send to the developers to fix.
  • Comfortable working with end clients and stakeholders
  • SaaS products and supporting them.
If the above sounds like you please send a copy of your latest CV. Our client is looking to start the role early Jan with a view to IV over the next 2 weeks.Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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