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| Job Location | Aberdeen |
| Education | Not Mentioned |
| Salary | 32,000 - 35,000 per annum, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Due to a new client win we are currently looking for an experienced Logistics or Freight Forwarding professional to be a dedicated Account Manager for our new high spend client. This role would suit an experienced multimodal freight forwarder or an experiencedLogistics Account Manager.Key responsibilities: Client Interaction, developing solid relationships with the client. Develop an understanding of client requirements and preparing customised solutions. Produce account plans with three- or six-monthly reviews. Compile reports on account progress, goals, and forecasts Ensure Service Levels and Customer Satisfaction are delivered Ensure Data Quality in Reports and KPIs. Proactively handle customer shipment routing requests. Drive operational excellence and continuous improvement with all involved internal and external parties via regularly scheduled business reviews. Creation of job files / Booking of FCL, LCL, FTL and air movements. Day to day invoicing and profit reporting / Manage purchase matching queries. Deals with any customer complaints and resolves the issue as necessary Communication with overseas offices/ partners.Minimum Requirements: For this position, the successful candidate should provide a strong proficiency in customer management, with a good transport and logistics background, whilst showing proven record in stakeholder management. Excellent presentation and communication skills Well organized and structured mindset Entrepreneurship minded. Ability to work under pressure in an organized and effective manor