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Job Location | Aberdeen |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time Work from home |
NETWORK SPECALIST- ANY UK OFFICERole OverviewThe role will be responsible for the support of the firms network, including all aspects of the LAN/WAN, and network security during core hours. Out of hours support may be required to meet the requirements of the Firm and supported technologies.The IT infrastructure consists of a collection of hardware and software components which have a lifecycle that must be managed effectively if services are to remain healthy and secure. Such management should encompass initial build and setup, OS and applicationhardening, monitoring, preventative maintenance and final decommissioning.This role will ensure that the firm receive efficient and effective 3rd line support and provide an excellent level of customer service to Pinsent Masons staff and clients across all regions. The role will involve acting as primary contact for all IT 3rdline network related queries as well as an operational level with the IT Support Services teams to ensure a high standard of service delivery is maintainedThe role will require a customer facing element and the candidate will be comfortable with dealing with users, building relationships, feeding back to the wider team and flagging issues as they ariseMain duties and responsibilities: