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Job Location | Aberdeen |
Education | Not Mentioned |
Salary | 40,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Our client runs ones of the most prestigous and exclusive hotel and golf club properties in Scotland. They are currently looking to recruit a Head of Food and Beverage to join their team at their site in Aberdeenshire.Role Job DescriptionTo lead and manage the estate wide food & beverage department to ensure the delivery of exceptional five-star customer services and experiences for members, guests and visitors.This hands-on service and management role will coordinate and lead the food and beverage team across the resort. Focused on restaurant, bars and dining service standards across the estate, this position will lead the inter-departmental communications, planningand delivery.This role is an on the floor appointment, leading and serving with the team on a daily basis.Key Duties & Responsibilities:Day-to-day management of all food and beverage servicesManage, train and lead the food & beverage teamsCross train resort service staff and other team members for the benefit of the wider operationsSupport head chef and the culinary team on menu development and implementationOversee and manage team rotas, time sheets, cost control and other measuresWork closely with department managers to optimise operational efficiencies and improve servicesOversee, implement, and review all SOPs to maximise revenues and ensure smooth service deliveryMaintain set-up standards for Grab & Go, residents dining, in-room dining and breakfast stationsOversee and manage supplier agreements and stockManage all operational equipment, inventories and procurementDevelop and implementing appropriate staff training and upselling skills trainingRun all hospitality events and functions on propertyQualifying Criteria:At least 3 years relevant management experience, ideally in a four or five-star environmentDemonstrable passion for customer service and delivering first-class guest experiencesExcellent communication and organisational skillsProven ability to lead, train and manage a teamHigh standard of personal presentation and meticulous eye for detailAbility to multitask and work in a busy, fast-paced, customer-facing environmentPositive and flexible approach to work including weekend and evening shifts