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Digital Office Apprentice

QA Ltd
Job LocationAberdeen
EducationNot Mentioned
Salary13,300 - 17,900 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Moray Group are looking to grow their team by bringing in 3 new apprentices to the Aberdeen office following on from the success of last years apprentices.As demand for work grows within Moray Group, so does the opportunity to begin a successful career.The role within the business will see the successful candidate complete an SCQF Level 6 in Digital Applications Support and then progress onto further training depending on the needs of the business at the time.If you are looking for an apprenticeship with a business who are keen on individual development and offering chances, apply below to express your interest.Key Responsibilities:

  • Use of CRM System BDP for daily tasks
  • Create reports using PowerBI for legal, financial and customer data
  • Responding to enquiries from various channels such as property sites, Facebook, Instagram and Linkedin
  • Dealing with the keys system KeyWatch (for properties we have on the market)
  • Input, maintenance, and reporting of client contact & activity information from the relevant databases and for monitoring quality assurance processes
  • Using online shared drives to store and retrieve information
  • Dealing with incoming and outgoing mail services through Outlook
  • Telephone & face-to-face client reception.
  • Provision of relevant support to front-line staff through telephone contact with clients to confirm appointments or follow-up of non-attendees and reschedule.
  • Provision of the day-to-day general clerical & administration support to various operational delivery teams including Litigation, Re-mortgages, Mortgages, HR, IT and Facilities
Required Skills:
  • Excellent written and verbal communicative skills
  • Time management skills and multi-tasking abilities
  • Comfortable with Microsoft Office suite, with willingness to learn new software and systems
  • Self-motivated and determined
  • Comfortable working both individually and as part of a team
Additional Information:
  • Salary £13,300 - £17,900 per annum
  • Salary will be reviewed upon successful completion of apprenticeship
  • Monday - Friday 9am5pm
Future Career Progression:
  • To be discussed upon completion of the apprenticeship
Important InformationQAs apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

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