Branch Manager

Job Description

Branch Manager - Freight Forwarding - Aberdeen - Up to £75,000About the CompanyThe business is a global freight forwarder who have been established for over 100 years and operate in over 100 countries!The Branch Manager is a multi-responsibility role. They will be fully accountable for all aspects of the Aberdeen branch. The position will require a heavy reliance on strong and current operational expertise in all aspects of the operation including the warehouse.Is responsible for the branch offices performance, sustainable growth, and profitability. They will also require a sound knowledge of finance as well as sales. The role requires a very strong desire to delivery high levels and standards of customer serviceboth internal and external, while maintaining maximum efficiencies. The role is based in Aberdeen and reports directly to the Operations Director.***Experience with Out of Gauge (OOG) Cargo is mandatory***Branch Manager - The Rewards

• Salary up to £75,000
• Company pension
• Training and career development

Branch Manager - Requirements

• Minimum 10 years current operational experience/knowledge
• Minimum 5 years management experience with proven record of delivering success
• Sales experience and working knowledge of the international transportation/logistics market and cultural differences
• Familiar with financial aspects of the local economy
• Ability to create commitment, give direction and follow up accordingly
• Quality focus
• Motivate and develop people to implement change
• Committed and enthusiastic
• Ability to think and act strategically

Branch Manager - Responsibilities

• Ensuring the branch is run in accordance with the directives of the Company
• Responsible for branch operation performance and results, ensuring sustainable growth and profitability
• Responsible for all department s P&L, turnover, profitability including month end reporting and debt collection
• Responsibility for producing the budgets for all departments within the branch
• Overall responsibility to ensure operators are compliant to all regulatory areas including HMRC, CAA and TAPA, FMC etc
• Overall responsibility to develop sales opportunities both new leads and those from existing customers/network
• Responsibility to evaluate each customers worth and act accordingly
• Maximize staff resources and effectiveness (drive efficiency and optimization)
• Ensure the focus of the operational teams is on the customer needs, service delivery and best practice.
• Develop a culture of continuous improvements while building a strong relationship with relevant parties both internal and external
• Identify challenges and provide practical solutions to maintain efficient services
• Control and focus on costs across all aspects of the operation and branch
• Complete understanding of the import/export air/ocean/road and Project Logistics operation
• Manage the subordinate management team including empowering them and giving them strategic directives
• Willingness to work flexible hours as the business requires and to ensure all areas of the operation are run in line with company expectations
• Overall control of personnel recruitment within the branch
• Responsible for growth and development of the Aberdeen Branch through customer development, retention and working closely with Sales in order to maximise opportunities
• Meet customers and perform guided tours of the facility as required
• Attend external meetings with customers and suppliers as required
• Perform constant appraisals and evaluation of current practices, procedures and implement changes accordingly
• Always ensure compliance of all required regulations concerning HMRC, ETSF, CAA, TAPA, H&S
• Hold regular minuted meetings with other managers/key staff

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